POSTED: August 23 2017
Changes for the better continue at advo

Changes for the better continue at advo

Changes for the better continue at advo with Sue Smith appointed as Head of Private Clients.

Commenting on the changes Gill Mateo said “the appointment of Sue to head up this important division has allowed advo to reorganise to allow a clear focus on different parts of the business. Oxford, where Sue is based, will manage all private client contracts, our New Haven office, payroll services and Maidstone employee benefits and HR consultancy.

Sue joined advo in 2012 after Health Care Plus became part of the advo group and has since then run the advo Oxford office.  She is well known within the health insurance industry being confirmed as the UK’s best private clients Intermediary on numerous occasions by her peers.

Sue has always been active with supporting the wider health insurance industry and was a founder member of the Association of Medical Insurers and Intermediaries (AMII), the organisation that promotes best practice within health insurance, in 1994. She became Vice Chair in 2005 remained part of the AMII management committee until recently. Sue also advised BIBA on Private Medical Insurance and advised the GISC (General Insurance Standards Council), the regulatory organisation that pre-dated the Financial Conduct Authority (FCA).

Sue and her team will remain at the Oxford Office which will become a ‘centre of excellence’ within the group where all private client policies are managed. The Oxford office will have a focus on individual member health insurances including UK and overseas private medical insurance, cash plans, travel and dental.

Sue’s team will be supported by Kim Jefferies, the Oxford office manager.

This is an integral part of advo’s overall strategy to create centres of excellence at locations in Maidstone, Oxford and Newhaven, with each focusing on different parts of the business.  Gill Mateo commenting on the planned changes said “We believe the creation of centres of excellence will allow us to deliver even better service to our customers through the dedication of each office to specialism and market sector.”

Larry Bulmer, advo’s CEO commented “The Directors are delighted that Sue has accepted this new challenge where she can bring her vast experience, professionalism and personal approach to all advo’s private clients.”

You can contact Sue and here team