Bupa is announcing the launch of its new nationwide physiotherapy network, ensuring that customers will only be treated by senior qualified therapists who practise according to standards established by of the Chartered Society of Physiotherapy. This means that patients will continue to receive a consistent and high standard of care wherever they are treated.
Available from June, the new nationwide network offers access to more than 3,500 physiotherapy facilities. It will deliver good value for customers because all therapists are fee assured and won’t send patients unexpected bills. Customers will also benefit because all network practices have met Bupa’s quality criteria, customer service standards and agreed to fees for two years.
The network will also continue supporting Bupa’s self referral service – which provides customers with direct access to a physiotherapist via our telephone helpline, without the need for a GP referral. This means people can get quick and easy access to advice and treatment when they need it most.
Alex Perry, Bupa UK, comments:
“People tell us that cost is one of the main barriers that stops them using private healthcare. Our new network is another example of how we are securing long-term agreements with doctors, hospitals and therapists to give customers access to high quality, good value healthcare. Our agreement with Spire is another example of what can be achieved by working together and we want to work with other hospital groups in a similar way.
“By delivering prompt, high quality, effective physiotherapy treatment, education and advice, we can help customers to recover and prevent recurring long-term problems. We’re really pleased that we’ve secured agreements with so many high quality and experienced physiotherapists for another two years.”
Full press release on www.bupa.com