Patients ‘would rather consult GP online than wait for an appointment’
As an experimental trial, the National Health Service across parts of London is going to test an artificial intelligence app as a way for potential patients to find out how urgent their problems are.
More than 1.2 million people living in Camden, Islington, Enfield and Barnet will be able to use an app created by medical technology company, Babylon as an alternative to the non-emergency 111 number.
As we wait to see the results of the NHS trial a survey by YouGov found only 37% would prefer to wait for a face-to-face consultation as reported in online magazine HI Daily.
In the survey almost two-thirds (63%) of people in Britain would rather consult with their GP online than seek a face-to-face consultation with an average wait of nearly two weeks, a poll suggests.
The poll suggests 18 to 24 year-olds are more open to experimenting with new ways of accessing health advice, with 69% saying they would rather consult online than wait for a face-to-face appointment (31%).
Of those aged 55 and over, 60% would rather consult online.
Dr Murray Ellender, a south London GP and co-founder of eConsult, said: “These results provide tangible evidence of what we have seen over the past 18 months, which is that increasing numbers of people are choosing to econsult, and showing a willingness to experiment with something other than the age-old format of face-to-face GP appointments.”
The HI Daily article can be seen here.
The YouGov survey polled 2,041 adults